The average rating for U.S. Waterproofing in Schaumburg is stars out of 5 stars based on 3 reviews.
“Dear Mr. Stock:
In this day and age of constant complaints and dissatisfaction I thought it would be appropriate to commend a few of your wonderful employees.
Yesterday, Thursday, January 17, 2002, Messrs. Craig Hayes and Gabriel Diaz came to my house for scheduled waterproofing service. Before entering my house, Mr. Hayes proceeded to put ‘booties’ over his shoes, similar to those worn by surgeons, and Mr. Diaz completely changed his shoes. Needless to say, I did not need to put down sheets I had brought out to cover my carpet. Not only did they impress me with their neatness, but also their professionalism was outstanding. Please express my sincere thanks and appreciation to these fine gentlemen for their courtesy and ‘job well done.’
Also, Julie was so nice and helpful to me on the phone when I called to set up the appointment. She was very professional and, at the same time, projected a genuine concern for me, the customer. She is truly a ‘go the extra mile’ kind of person. I am grateful for her understanding and thoughtfulness.
As a result of these three fine representatives of your company, I will certainly recommend U.S. Waterproofing to anyone who might need your services.
“To whom it may concern,
On Saturday April, 27th. 1996 three of your people arrived to repair four cracks in our family room and crawl space. I’m happy to say that with the rains these past two weeks, all is dry. In addition, the three people were polite, informative and excellent with their clean up, including taking their shoes off and on, to get from the outside to the inside. If any one were to need waterproofing work, I definitely would give them your name and number. Thank you for your time and good work.”
Just a note to show our sincere appreciation for your consistent assistance, with no financial gain to you, in trying to resolve our water problem. We are very impressed with you and your company with the high morals and standards that you have showed us. There are not many people like you. Your company is in good hands!”
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