The average rating for U.S. Waterproofing in Northbrook is stars out of 5 stars based on 6 reviews.
I am writing to tell you how pleased I am with Marcos’ work. He needed to fix a pipe that separated from its base, and came with all the right parts and tools. He was knowledgeable, friendly, and professional. I asked for Marcos to come because I was impressed with the work he did last time he was at my house. He answered all of my questions and if I ever need any more work done, I would ask for him again.”
“To Jerry Stock:
On July 16th and 17th a crew from your company did a full perimeter and sump pump installation.
I do not have any names of the five individuals that were here, I am sure that you do.
To me, it is very important that they each one of them receives credit for the fine work that they did. On a scale of one to ten, the rating would be 50.
In today’s world it is almost impossible to find people that work with such diligence and pride in their work.
They also were extremely personable and worked extremely well together.
Give them a raise!”
I just want to compliment the work done by Angel Salgado and his team. Last week they installed a sump pump, drains, and window well replacements at our residence in Northbrook. They were a pleasure to work with and did a very nice job. Angel also found that some previous work was leaking, and encouraged me to find the old paperwork and see who came to repair it. It turns out US Waterproofing did that work, and now we have already scheduled that repair. We would be happy to have Angel make that repair.
Thank you again for the fine service thus far.”
Jon and Ben,
Now it hasn’t rained heavy yet, and I sure hate to jinx myself, but…
I can’t tell you how happy I was with the work of Israel and his crew at my house. Being a business owner, I know how hard it is to find good help. And you guys should kiss the ground every day that you found this guy. Yeh, I’m sure that he might not be perfect as an employee, but he certainly made this customer very happy.
They were on-time. They were efficient. They were very courteous. They obviously knew what they were doing. They seemed to work well as a crew together. They called me down occasionally to show me the work-in-progress
so that I knew how everything worked. I saw no sloppy work. They did a great job on the floor finishing, and cleaned up near-perfectly when done. Did I mention they washed my car too! ( ok, just kidding on that last one )
Really - unless this thing fails miserably to work, which I think will never happen, then your company took care of me ( including the change order ) when you said you would, in near-perfect fashion. After dealing with so many vendors and companies that fail to deliver, U.S. Waterproofing sent me a fantastic crew, and I am very happy with their work. In retrospect, this was probably the smartest investment I have made on this house.
I would not hesitate to recommend your firm to anyone, and please thank your crew for me again.
Take care, and thanks again.
“Please compliment Dennis and Jesus on an excellent job in performing the job and explaining why and how the corrections were made. Dennis also told me the procedure for operating the back-up system.
I’ve always heard excellent comments about U.S. Waterproofing but they confirmed why.
Thank you for your services.”
“Dear Matt and Jerry,
Your waterproofing team, run by Jose Ramirez, made a difficult situation much easier. I was freaked out at finding water in my basement 2 week ago! Jerry Meadow was out here quickly, assessed the situation, and scheduled my interior drain tile job in less than a week. And the crew who did the work were punctual, extremely clean, and showed me everything they were going to do to solve my water problem.
The afternoon of the project I had to take my husband to the E.R. for chest pains. Jose and the men left, but returned early the next morning to finish the work as I had asked them to do. They were truly concerned about my husband’s condition. Feel free to use my name for any recommendations.
Your team is ★★★★★”
just enter your zip code: