Schaumburg Basement Waterproofing
J.M. from Schaumburg
“Dear Mr. Stock:
In this day and age of constant complaints and dissatisfaction I thought it would be appropriate to commend a few of your wonderful employees.
Yesterday, Thursday, January 17, 2002, Messrs. Craig Hayes and Gabriel Diaz came to my house for scheduled waterproofing service. Before entering my house, Mr. Hayes proceeded to put ‘booties’ over his shoes, similar to those worn by surgeons, and Mr. Diaz completely changed his shoes. Needless to say, I did not need to put down sheets I had brought out to cover my carpet. Not only did they impress me with their neatness, but also their professionalism was outstanding. Please express my sincere thanks and appreciation to these fine gentlemen for their courtesy and ‘job well done.’
Also, Julie was so nice and helpful to me on the phone when I called to set up the appointment. She was very professional and, at the same time, projected a genuine concern for me, the customer. She is truly a ‘go the extra mile’ kind of person. I am grateful for her understanding and thoughtfulness.
As a result of these three fine representatives of your company, I will certainly recommend U.S. Waterproofing to anyone who might need your services.
Thank you.”Back to top