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Entries tagged with “complaints”

Chicago Basement Waterproofing: Understanding the BBB Rating System

Chicago Basement Waterproofing: Understanding the BBB Rating System

Apr 20, 2012 • By Matthew Stock.

When homeowners search for a basement waterproofing company in the Chicago area, one of the most popular places to start is the Better Business Bureau (BBB). This post looks at the BBB, their grading system and how to interpret the information you find and put it into context. According to...

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Tags: researching companies, warranties, how to choose a waterproofing company, complaints, us waterproofing complaints, basement waterproofing chicago, better business bureau

Why Some Basement Waterproofing Companies Don’t Repair Foundation Cracks

Mar 21, 2012 • By Matthew Stock.

Believe it or not, there are basement waterproofing companies that won’t fix a foundation crack (as shown below). That’s right! It may be hard to believe, but they are out there.   Over the years, I’ve heard just about every excuse in the book. Some of these might sound plausible...

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Tags: foundation cracks, cracks in basement walls, foundation waterproofing, basement waterproofing facts, drain tile, researching companies, interior drain tile, exterior drain tile, how to choose a waterproofing company, interior foundation crack repair, exterior foundation crack repair, complaints

Finding the Best Basement Waterproofing Companies - Check References!

Finding the Best Basement Waterproofing Companies - Check References!

Mar 19, 2012 • By Matthew Stock.

I’m often asked what really makes one basement waterproofing company different from the other. Sure, there are nuances on how we fix a crack versus another company. We all offer different lines of back-up sump pumps. And every company will try telling you why their proprietary drain tile system...

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Tags: basement waterproofing facts, researching companies, how to choose a waterproofing company, complaints

Why Basement Waterproofing Contractors Get So Many Complaints

Why Basement Waterproofing Contractors Get So Many Complaints

Mar 16, 2012 • By Matthew Stock.

Bill Cosby once said, “I don’t know the key to success, but the key to failure is to try and please everybody”. Mr. Cosby was certainly a top notch entertainer, but I’m not so sure he would have made a good basement waterproofer. We like to think of ourselves as top-notch...

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Tags: researching companies, competitors, how to choose a waterproofing company, complaints, us waterproofing complaints

Top 4 Reasons Why Basement Waterproofing Repairs Fail

Top 4 Reasons Why Basement Waterproofing Repairs Fail

Mar 2, 2012 • By Matthew Stock with Ben Shachter.

Not all basement waterproofing repairs are created equal. There is a big difference between a basement waterproofing professional and a general handyman who is a novice. We are not saying that someone who is mechanically inclined and has a little know-how is not capable of attempting a repair. We...

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Tags: complaints, foundation cracks, basement crack, cracks in basement walls, foundation waterproofing, basement waterproofing solutions, basement waterproofing facts, most common problems

Basement Waterproofing Contractors and Their Scams - Exposed!

Basement Waterproofing Contractors and Their Scams - Exposed!

Feb 17, 2012 • By Matthew Stock.

The home improvement industry is littered with salesmen who could have played a role in the movies “Tin Men” or “Glenngarry Glen Ross”. They’ll say just about anything in order to sell you a job. As basement waterproofing contractors, we are all salespeople at heart. That’s okay when you sell...

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Tags: basement waterproofing facts, researching companies, how to choose a waterproofing company, scams, complaints

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