Services U.S. Waterproofing Does NOT Provide

Services U.S. Waterproofing Does NOT Provide

U.S. Waterproofing has helped thousands of customers since 1957.  In that time we’ve gained a reputation as experts in basement waterproofing and structural foundation repair.  Because of our Internet presence, this reputation has grown beyond Chicagoland.  With a name that sounds like we are a nationwide corporation, we typically get inquires from all around North America.  As much as we want to be helpful, we have to keep our energies focused on satisfying our customers within our Chicagoland service area and staying within our areas of expertise.  So here is a guide to services we don’t provide:

Though it is possible water can infiltrate a roof and travel down walls to appear in the basement, we only work on sources of foundation seepage that originate at grade level or below.

Another possible source for water intrusion is gaps in above grade brick mortar as well as gaps around windows and doors.  Typically you would want to consult a reputable tuckpointing / masonry contractor.

A large source of water leaks in buildings is caused by plumbing supply and drain systems.  These systems are originally designed and installed by licensed plumbers, and for that reason those experts should be consulted when repairs are needed.

Roof water is a big source of water during rainstorms.  That is why it is critical to have clean, working gutters and downspouts that direct the water away from a building.  We don’t clean or fix gutters or downspouts, but we do extend downspouts underground to redirect the water more reliably and out of the way of foot traffic. 

While mold is often caused by leaks in a foundation, we do not offer mold removal or remediation as this is an entirely different industry that requires special equipment and training.

While basement waterproofing is not typically covered by your homeowner’s insurance, some things are commonly covered such as water heater failure.  Consult your insurance company for coverage and limitations. 

If you are still unsure whether we can help, feel free to give us a call at 800-323-3628.  

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Chicago and Northern Illinois Better Business Bureau Torch Award Winner.
Better Business Bureau A+ Rating.
2012 Angie's List Super Service Award Winner.
U.S. Waterproofing | A Best Pick Certified Company
UIC Entrepreneurship Hall of Fame Member.
Done Right. 300,000 Dry Basements.
Family Owned since 1957. Over 300,000 Dry Basements.