Uh-oh. You just went into the basement after a heavy rain and discovered a puddle of water on the floor. And, admit it, it’s not the first time, either. Time to call the basement waterproofing company.
But, which one? The one whose name you know or the one whose truck you saw last week or the one your neighbor used? What about the one you never heard of until you saw their ad on the internet? If you’re looking for the most reliable basement waterproofing company, here are a few tips:
Check References- When the sales person comes to your home, don’t rely on just the estimated cost or the look of the brochure; ask for references, real references. You want a basement waterproofing contractor that can provide more than just two or three references in your community, with names, addresses and telephone numbers.
Study History – No, not the War of 1812, but rather how long the company has been in business and, how many customers they’ve served. Who would you consider more reliable, the basement waterproofing company that’s been in business longer than you’ve been alive or the one that started up last month? The one whose customer list numbers in six figures or the one who’s done six basements?
Look for Full Service – There’s an old saying in the trades that “when your only tool is a hammer, the only solution is a nail.” Some smaller basement waterproofing companies may perform only one or two services, typically filling cracks in basement walls or installing interior drain tile. Now, they may be good at those things but what if your problem requires exterior waterproofing or a more powerful sump pump or underground downspout extensions to solve it? You’d be out of luck with the little guys.
Investigate the Company and its Resources – There are a lot of one- and two-person “companies” in the waterproofing industry. Some of them do good work but who seems more reliable to you, the guy working out of his house or the established business with technical experts and fully trained crews? Which one do you think has the resources to stay on top of technological developments and be recognized as an industry leader?
Read Reviews – The internet makes it easy to determine what kind of work a basement waterproofing contractor has done for other customers. Sources like Yelp and Angie’s List will identify not only the happy customers but the ones with complaints and, even more importantly, how those complaints were handled. No reviews? You have to wonder how many homes a company has worked in.
So, when looking for a reliable basement waterproofing company, you need to do your homework to make sure the companies you’re considering have done theirs. At U.S. Waterproofing, we’re eager to put our reputation, our services and our history up against anyone in the business so when you’re experiencing basement water problems, please ask for our free advice. It comes with 55 years of history and more than 300,000 satisfied customers.
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