Having work done on one’s home is often a stressful prospect for many homeowners.
Beyond relatively simple projects like painting or landscaping, often a lack of knowledge of how things break or how they should be fixed leaves homeowners in a quandary, not sure who to hire and wondering what’s a fair price.
When water seepage appears in a basement, it’s usually a great cause of concern for a homeowner, especially if they have made an investment in turning the basement into finished living space. The first response may be a do-it-yourself approach, applying “waterproofing” paint or patching with hydraulic cement.
When these “band-aids” don’t work, it’s time to call in a basement waterproofing professional to fix the problem correctly and permanently.
Most homeowners may only call on a basement waterproofing contractor once or twice in a lifetime so they’re not likely to have one in mind as they might a plumber, painter or electrician. Unless they have a friend or neighbor who can make a recommendation, they may find themselves turning to third-party sources of information, looking for basement waterproofing reviews.
One of the best ways to find the right person to repair a seepage problem is to consult basement waterproofing reviews on a number of internet platforms.
Among the many benefits (some dubious) of living in the internet age is the wealth of information available at little or no cost right at our fingertips. Every major organization dedicated to helping consumers make wise choices about products and services has established an online presence, making it easier for homeowners and others to educate themselves before making a purchase decision.
One of the oldest and most trusted sources of consumer information is the Better Business Bureau. Founded in 1912 to give consumers a voice with area businesses, the BBB consist of 112 local bureaus in the United States and Canada, governed by the Council of Better Business Bureaus.
The BBB has long analyzed business practices and awarded ratings to business on an A+ to F scale, offered accreditation to business that met stringent criteria and offered a forum to consumers to resolve differences with BBB member businesses. Recently, the BBB of Chicago and Northern Illinois has joined other forward-thinking BBBs in adding online customer reviews to their website. The reviews are available free of charge and the BBB sells no advertising to businesses.
Another newer but reliable source is the commercial website Angie’s List. Customers subscribe to the list and pay a small annual fee, currently about $10 a year in the Chicago area, to access reviews of hundreds of local businesses listed by category. Members can also post reviews.
Reviewers are asked to describe their experience with business in several areas such as price, quality, punctuality, etc. That way, readers will know that a pricey contractor also does a fabulous job and shows up on time every day or that a low-priced company may do sloppy work and take days to return phone calls.
Of course, there’s the online review giant Yelp, which started out as a site for restaurant and entertainment reviews and has expanded into goods and services. Yelp gets lots of traffic but has been criticized by businesses and consumers for highlighting negative reviews and concealing positive ones, often for businesses that don’t buy advertising. Some of Yelp’s shareholders have sued the company over its business practices.
You'll also find U.S. Waterproofing reviews on this site from customers all over the Chicago area.
There are other, lesser-known websites and publications that feature business reviews, and we’ll talk about some of them in the future. For now, if you are looking for a basement waterproofing company in the Chicago area, read the reviews on Angie’s List and the BBB site. You’ll see that U.S. Waterproofing stands out among the reviews on those sites, which has led us to a coveted A+ rating by the BBB and a “Super Service” award winner on Angie’s List for 8 of the last 9 years. You’ll be convinced to turn to us when your basement takes on water.
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